PRIVACY POLICY

Who we are

I’m Alex and I own DG Films since 2012, EU registered as event videography/filmmaking service provider working exclusively in weddings.
DG FILMS
Rethymno Crete 74100
Greece

My website is: https://www.dgfilms.gr and my Email address is: alex@dgfilms.gr

What personal data I collect and why I collect it

I will collect data before, during and after you book to use any of my services. This includes things like:

– Names, Email and Contact Information of the person(s) booking a wedding with me
– Details and notes taken relevant to the service provided to help us perform my work.

If you e-mail me or send me messages via social media, these messages are stored within my email system or social media accounts. These messages are stored for as long as practicable to allow me to provide you with better services.

How it is collected

The majority of our data is collected directly from you. For example if you fill out a form for me online, or tell me face to face, via the telephone, via e-mail or message. Most of the data I collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.
Any other uses for your data are intended to help provide you with a better customer service experience.

Who I share your data with

I do not sell your data to third party organisations. There are a few instances where some of your data may be shared with third parties to allow me to provide my services to you. This is generally limited to:
– Delivery and Postage Service Providers to allow me to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)

How long I retain your data

Most data I collect is retained indefinitely. This is to allow me to provide a better service to you as a customer in the event that you contact me again in the future.

What rights you have over your data

You may request a copy of any data I store about you and I will comply with any requests as per the guidance of the Information Commissioner’s Office.

If you have any further questions about data I hold about you, please feel free to contact me.